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🔴 Major Outage | 🟠Partial Outage | 🟢 Operational
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Zen Internet offers full fibre broadband, part-fibre broadband, and copper broadband options to cater to different connectivity needs.
Yes, Zen Internet is the only Which? recommended broadband provider, recognized for its exceptional service and customer support.
The Zen Contract Price Promise guarantees no price increases for the duration of the customer's contract, ensuring predictable billing.
Zen Internet provides 100% UK-based support, focusing on exceptional customer service and maintaining a high Trustpilot score.
Zen Internet was voted the first-ever Which? Customer Service Brand of 2024, highlighting its commitment to delivering outstanding customer experiences.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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